If the prohibited acts in "Stellacept Online" Terms of Use is found, the following penalty will be issued accordingly.
*Please check the following for details of penalties.

Penalty levels

In the game, there are 5 levels of penalty and the penalty level will rise by one with continuing violation acts.
The level of penalty will differ in accordance to the content of the violating act. Penalties that differ from those listed below may apply.
We are at no obligation to disclose reasons of the applied penalty.
Penalties cannot be removed or lowered once applied.
Those with a penalty record may not be admitted to receive some services and/or campaigns.
In principle, penalties are applied without prior notice, but there may be a warning sent via in-game mail beforehand.
Penalties will be applied to each account, not to each character.
Even if the character that has taken violated actions is not the character, penalty levels will be added with higher penalties applied to the characters in the same account.

Level 1: 1 hour chat restriction + transferred to isolated server
Level 2: 24 hour chat restriction + transferred to isolated server
Level 3: 72 hour chat restriction + transferred to isolated server
Level 4: Permanent chat restriction + transferred to isolated server
Level 5: Permanent suspension of application usage

The Roles of the GM

GM is an abbreviation for Game Master. The person with the GM degree will take the role for the proper operation of "Stellacept Online". In occasions when the GM takes action inside the game, the character's name operated as the GM will be shown in orange letters and will be differentiated from other users.

Bug information contact

The GM will check the contacted bug information and will inform it to the developer and the Live Operation teams. The players inside the game are responsible to inform our company when there is a bug. If you do not inform, we cannot be responsible for any losses or disadvantages. Such information have to be sent to us via the App or our official website's enquiry form.

Cautions given inside the game

The GM will basically not engage in the acts of the users in the game, but if there is a necessity to engage, the GM is allowed to give cautions and requests against any movement or acts. If you do not accept the request, the GM can apply penalties.

The handling of matters not written in the Penalties Policy

For solving and handling of matters not listed in the Penalties Policy, the operation team will decide from the Terms of Use, law, and common sense with fairness and equity.

Matters the GM will not handle

1．The GM will not give any kind of benefit to a particular user.
2．The GM will not engage on problems related to users trading, buying, and selling virtual items for actual money and trading with other game items.
3．The GM will never ask for personal information such as account information within the game, under any circumstances.

Penalty execution

After the facts are confirmed, penalties will be applied for violation of prohibited acts including acts from the past.

Others

Depending on the violation, the following measures can be taken in addition to the penalty.

・Character's name change
・Ban on the usage of trade and other related functions
・Ban the usage of chat functions
・Resetting part of a character's data
・Initializing all characters and all data
・Forfeiture of owned items
・Forfeiture of virtual currencies
・Inputting transfer codes - Publication restrictions

Applied examples

Here are some examples of how a penalty can be applied.
However, higher penalties may be applied if the operation team finds the act to be malicious.

▼Inappropriate Statements
Statements that are generally acknowledged as inappropriate such as “abusive language”, “slandering”, “sexual or racial discrimination, discriminating disabilities”, “violating public order and morality”, etc.
*If such statements are judged to be within the level of mild conflicts among users, in principle, ASOBIMO will not engage those troubles.
[Response] Level 1 and above applied
If the informer and informed are both using abusive language and slandering each other, both are applied to level one.

▼Spam
Repeating meaningless statements, disturbing other players' communication by flooding the chat.
In severe cases, you will be banned for 24 hours or permanently in chat functions.
*Does not include if casual conversations are going on.
[Response] Initial level 1 applied

▼Harassments
Harassment acts toward certain user such as stalking, interfering third party's game progress, or acts that inflict emotional distress.
[Response] Level 2 or above

▼Malicious Reporting
Sending admittedly excessive number of reports, reporting fabricated information, or reporting information not related to the game.
[Response] Level 1 and above applied.

▼Inappropriate Character Names
Names that include words related to sexual, racial discrimination, discrimination against disabled people, names which go against the public order and morals, or any other names that we might deem offensive.
Actual names of people that were part of famous incidents and crimes like terrorists and criminals are also not allowed.
Character names that can be mistaken to the GM, operators, and developers are all prohibited.
*Even if the words are partially hidden, if the meaning makes sense, it is restricted.
[Response] Deletion of the offender's character by the user. If the character(s) with the inappropriate name hasn't been deleted by the user after a given time, a level 2 penalty or above will be applied and the character(s) name will be modified to a name made of digits.

▼Soliciting
Statements or actions like persistently asking for a mail address or a phone number.
[Response] Initial level two applied.

▼Impersonation
Pretending to be a third party and using abusive language or behaviors to lower one's honor.
[Response] Initial level one applied

▼IActions using bugs
Improperly gaining experience, virtual items and currencies through program bugs and failures, whether it be intentionally or accidentally.
*This will include spreading out statements that encourage others to cheat as well.
*In some occasions, all items and virtual currencies maybe removed.
*If you find something that appears to be a bug or failure, please stop the usage of the feature, and please report immediately via the Contact Form.
[Response] Initial level three applied. If experience was gained improperly, characters will be initialized. If virtual items or currencies were gained improperly, items owned will be removed, trade and shop functions will be suspended permanently.

▼Trading Different Currencies and Items
Trading items and currencies from Stellacept Online with items and currencies from other online games.
*Statements that encourage trading different currencies and items are also included.
[Response] Initial level 4 applied.
*According to the penalty level, other types of penalties maybe applied.
Virtual items and currencies gained through this act could be forfeited.

▼Real Money Trading (RMT)
Buying or selling virtual items or currencies for actual real world money or the other.
*Statements that encourage real money trading are also included.
[Response] Initial level 4 applied, trade and shop functions will be suspended permanently. *All items and virtual currencies will be removed.

▼Fraud
Improperly gaining virtual items and currencies by deceiving others or intentionally modifying the selling price from prior consent in the trade or similar functions to urge mistaken purchase.
[Response] Initial level 3 applied. Virtual items and currencies that were gained by fraud are removed, and trade and shop functions will be suspended permanently.
*Items and virtual currencies lost by fraud may not be returned to the original owner, under certain circumstances. Please protect yourself from such frauds.

▼Use of Malicious Programs
Using external program that ASOBIMO does not permit, to falsify data or cause the game to behave in unintended manner.
*Statements that encourage development, distribution, and use of malicious program are also included.
[Response] Level 4 penalty
The advantages gained by use of malicious program are forfeited.
*The item considered to be created fraudulently could be forfeited, even after being transited to third parties.

▼Bots
Using programs or tools that will operate the character while the player being absent.
Altering the program or the parameters, disassembling or analysing.
If the act above is confirmed, or is found to be a threat by the operation team, there will be a response according to the rules in the Terms of Use and Penalties Policy.
[Response] Initial level four applied, trade and shop functions will be suspended permanently. *All items and virtual currencies will be removed.

▼Operation Interference
Pretending to be related to the operation team or the GM.
Intentionally disturbing in-game events progress.
Ignoring the instructions from the operation team or the GM.
[Response] Initial level four applied.

▼Sharing Accounts
Sharing same account among multiple users, or allowing third party to use own data. Sharing among family members and friends are also included.
*Penalty is applied even if user's data is used by third parties against the user's will. Please manage your account carefully.
[Response] Level 3 and above applied.

▼Transferring Accounts to Others
Transferring Stellacept Online game account with exchange to virtual items and virtual currencies of Stellacept Online or other online games.
Transferring Stellacept Online game account with exchange to goods, money, personal information, or other information.
Transferring Stellacept Online game account to others neither paid or for free of charge.
*Statements that encourage account transfers are also included.
*Transferring user's account to their family member or friends are also included.
[Restriction] Penalty level 4 applies for the first time. *Other penalties may be applied as well.
If ASOBIMO finds prior notice of Account transfer to others, temporal restriction to entering/issuing Transfer Code could be placed on the applied account.

▼IActions that can lead to criminal cases
Any statements or actions that can lead to murder, suicide, or terrorism.
[Response] Initial level five applied, and the usage of the application is suspended immediately and will be informed to the police.

▼Interference to ASOBIMO's Business
Acts that are threat, or interference to ASOBIMO's business.
[Response] Initial level five applied, and the usage of the application is suspended immediately and will be informed to the police.

For any other actions that we find inappropriate, a restriction of some functions in the game may occur for period of time. The content of the Penalties Policy can be revised without any notice.

Revised: 12/13/2013
Revised: 1/23/2015
Revised: 1/18/2016