An issue with the [Beginner's WPN Pack] has been confirmed. (between 21th Dec. 2015 and 4th Jan. 2016.)
Announcement from the Development and Live Operation teams
Details: items where not delivered when players bought the [Beginner's WPN Pack] which was available from 21 Dec. 2015.
The Star gems have been reimbursed for the players who bought the [Beginner's WPN Pack].
■How to get the Star Gems back
Please login before the 5th of Feb. at 23:59 (JST) to get your Star Gems back.
*Are eligible: [Beginner's WPN Packs] bought for 3 Star Gems between 21 Dec. 2015 and 4 Jan. 2016.
*Are not eligible: [Beginner's WPN Packs] bought for 1 star Gem.
*Distributions are scheduled to be completed during 8th Jan. 2016.
We apologize for any inconvenience caused, and thank you for your understanding,
The Stellacept Online Development and Support Teams.