An issue with the [NY SP Pack] has been confirmed.
Announcement from the Development and Live Operation teams
Details: items where not delivered when players bought the [NY SP Pack] which was available from 1 Jan. 2016.
The issue has been addressed and the following [NY SP Pack]’s items have been send to the Shop Boxes of the players who acquired the [NY SP Pack].
・Star Spica Memory x3.
・Moon Spica Memory x3.
・Drop Memory x3.
・Portal Drive x5.
We apologize for any inconvenience caused, and thank you for your understanding,
The Stellacept Online Development and Support Teams.